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Hours: Mon to Fri 7am-6pm and Sat 8:30am-3pm / Location: 118 Fairfield Dr, New Albany, MS 38652, United States / Phone: (662) 430-3375
Internal Medicine & Pediatric Clinic
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A Telemedicine Visit Offers Convenience and Comfort for Treating Winter Colds and Viruses

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Have you been battling a winter cold for several days? If you’re wishing you didn’t have to hop in the car when you’re feeling sick, our staff at Internal Medicine & Pediatric Clinic has a technology that might work for you. We offer telemedicine to our patients living in and around New Albany, Mississippi, so you don’t have to travel when you don’t feel well.

This service, launching on January 10, 2019, can be thought of as a  21st-century housecall. Our provider performs a thorough assessment and then creates a treatment plan that will have you feeling better in no time. Here are a few things you need to know before logging on for your telehealth visit.

What is telemedicine?

During a telemedicine visit, you can see your provider by using a phone or tablet and your internet connection. While this technology might seem new, it’s quite common. The American Telemedicine Association reports that there are nearly 3,500 telemedicine service sites in the United States and that over half of all hospitals in the country use some form of telemedicine.

Telemedicine is often called mobile health or “mhealth.” During the video visit, our provider performs a thorough assessment of your symptoms and then creates a treatment plan, just as they would if you were in the office.

Symptoms that are appropriate for a telemedicine visit

Our providers assess, diagnose, and treat many non-emergent conditions through the use of telemedicine. Symptoms of a cold or virus are no exception, so would be appropriate for a telemedicine visit. Here are a few symptoms you might experience with a cold or infection:

  • Headache
  • Ear problems
  • Cough
  • Runny or stuffy nose
  • Sore throat
  • Body aches
  • Fever
  • Nausea or vomiting
  • Congestion
  • Diarrhea

What are the benefits of telemedicine?

There are advantages to visiting with one of our providers without leaving home. Here are a few benefits that top the list.


You don’t have to leave the comfort of your bed or commute to our office. Just log on at the assigned time and speak directly to your provider. Staying home also ensures that you won’t expose others to your germs or expose yourself to other illnesses.


Because telemedicine has become widespread, most insurance companies cover the cost of the visit. Check with your insurance provider before scheduling your appointment to ensure coverage. Telemedicine also eliminates other expenses such as travel and loss of wages while waiting in our office.

Continuity of care

There are several telemedicine sites available. However, when you schedule an appointment with the Internal Medicine & Pediatric Clinic, you see your regular care team. They have access to your medical records to quickly review your health history, medications, allergies, and other essential information to ensure you get the best possible care.

What to expect with a telemedicine visit

Your visit will be similar to an appointment in our office. Our provider asks you a series of questions that target your symptoms. They’ll create a treatment plan that might include rest and medicine. If your symptoms need a closer look, we might recommend that you make an appointment in our office for a different level of care.

Before the visit is complete, your provider reviews the treatment plan with you to ensure you understand it and can ask any questions you may have. If your illness requires a prescription, our provider sends the prescription request to your pharmacy of choice.

If you’re sick after the New Year, check our site for the launch of telemedicine visits and visit your doctor in the comfort of your own home. You can book your telemedicine appointment, by clicking on the “schedule appointment” button and then get ready for your convenient mhealth visit.

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What Our Clients Say About Us

  • We love IMPC!! They are always very helpful with anything we have with us or our children. If they can't get us in for an appointment you can go to the urgent care and be seen just as well! Highly recommend!

    - Emily Kemp

  • I've been seeing Jennifer Barnes for years and she is an excellent nurse practioner. She is extremely committed and caring. I just visited this facility after discovering Jenny had joined this practice. That being said this is undoubtedly the best office ever! Everyone is friendly and courteous. The lab tech drew my blood on the first stick and that says alot in my case. The facility is large and very clean with spacious waiting areas. I'm so thankful Jenny has relocated her practice here

    - P K C

  • Great place with great providers. Highest quality care you can get. If they ever figure out how to treat a cough, they’ll get 5 stars.

    - Daffydil Girl

  • We had the BEST experience at IMPC this afternoon. The nurses and staff were so kind and got us in quickly. Katie went above and beyond to love and take good care of my sweet baby!

    - Catherine Fitzgerald

  • My experience at IM&PC was incredible. I was treated with such kindness and respect from the moment I stepped into the clinic. Dr. Scott and his staff patiently listened and counseled with me about the best plan of treatment. I am thrilled to continue my medical relationship with IM&PC New Albany!

    - Lauren Heath

  • We love our Impc Family!

    Best with my children, Always uplifting and they truly care!!

  • Top of the line place!! From the front desk, to the doctors and nurse practitioners, back of the house lab techs. So very professional!!! I will never ho anywhere else!!!.

  • The doctors and nurses at the clinic always do a wonderful job. They provide great care and attention to patients needs. I have never felt rushed at appointments when talking with my doctors; all of my questions are answered. I am so thankful for their care and dedication to their patients.

  • Great atmosphere! All staff members were cordial, informative and eager to give you the professional care for this visit!! Thanks, IMPA

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